Coordinator T.P

Apply now Job no: 572846
Work type: Full Time
Location: Taren Point
Categories: Sales

Harvey Norman Commercial Division specialises in the supply of Goods to project builders, developers and architects.

We currently have an exciting vacancy for a motivated and ambitious individual to join our Home Builders team as a Sales Coordinator.

Job Description

A Homebuilder Sales coordinator role is responsible for looking after selected customers aligned with a Homebuilder Sales Rep. You will be required to process the customer orders, coordinate stock, deliveries & returns when required by the customer.  Will need to provide a high level of customer service with excellent communication to the customers & homebuilder team.

Responsibilities

• Confirm orders with customers & enter order into system with accuracy
• Ordering stock from various suppliers & notify buying team of requirements
• Liaise with customers and arrange delivery & return of goods
• Keeping track of all open orders by checking on job stage, stock, delivery dates and payment for COD
• Confirming details on orders are correct with the customer, such as delivery address, site contact, products and quantities
• Inform customers of any delays or problems, work with sales rep to resolve
• Respond to customer inquiries/complaints to resolve them promptly
• Communicate professionally via phone & email with HNC staff/divisions, suppliers & customers
• Punctuality re: commencement of work

Requirements

• Excellent Communication skills with the ability to liaise with people on all levels
• Able to provide outstanding customer service & build relationship with customer
• Organisational skills with the ability to manage workload and prioritise tasks
• Ability to resolve issues & work in a busy team environment
• Data entry accuracy with an eye for detail
• Computer skills, Great plains experience desired but not necessary as we are able to provide training
• Personal & professional presentation
• Team commitment

If you are ready to take on this challenging and rare opportunity, then we look forward to receiving your application!