Claims Officer

Apply now Job no: 559539
Work type: Full Time
Location: Port Melbourne
Categories: Administration

The Harvey Norman Commercial Warehouse Team is seeking a Claims Officer to join their team located in Laverton North!

• Discover a great place to work at Harvey Norman!
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Tasks and Responsibilities:

•             Raising and processing credit claims as required for stock returned to the warehouse or excess stock no longer required. Claims sent to suppliers as per their requirements to ensure goods are inspected, approved and collected/returned in a timely manner.

•             Reconcile pending credits against outstanding claims and regularly follow up with suppliers to ensure claims outstanding are no older than 6 months old. Reporting updates to the Purchasing & Commercial Manager as required.

•             Maintaining a list of unallocated (excess) inventory stock. This includes:

1. Returning bulk stock claims to suppliers. Assisting the Purchasing & Commercial Manager in the identification of the excess stock.
2. Processing bulk claims in conjunction with the warehouse and following established procedures.
3. Maintaining the Excess Stock spreadsheet and managing its integrity to ensure any rejected stock claims are classified immediately and inventory updated in POS so the business has a clear view of what stock is non-returnable.

•             Participate in stocktake twice yearly

•             Any other duties that may be required from time to time to fulfil your role