Operations Manager - Technology and Entertainment Department

Apply now Job no: 572070
Work type: Full Time
Location: Preston
Categories: Sales

Join our team at Harvey Norman Preston as an Operations Manager

· Full Time Position
· Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman – an Australian retail icon in the home and lifestyle space.

The Harvey Norman team is seeking a highly organised, proactive, and customer-focused Operations Manager to lead and streamline operational processes while delivering Great Service, Always!

Key Responsibilities

• Oversee day-to-day store operations to ensure efficiency and compliance
• Manage freight and coordinate online sale deliveries
• Liaise with suppliers and customers regarding faulty product returns and resolutions
• Ensure timely and accurate handling of stock movements and logistics
• Maintain operational standards and support team performance
• Implement and monitor processes for continuous improvement

To be successful you must:

• Demonstrate excellent time management and multi-tasking skills
• Have a basic knowledge of technology and systems used in retail operations
• Be highly motivated and results-driven with outstanding communication skills
• Enjoy working in a team environment and leading by example

What we require:

• Strong organisational skills and ability to work with minimal supervision
• Excellent verbal and written communication skills
• Ability to resolve customer complaints quickly and professionally
• Enthusiasm and willingness to learn with a “can do” attitude
• Flexibility across retail trading hours including weekends, public holidays, and late-night trades

What we offer:

• Generous staff discounts
• Attractive commission-based structures
• Fantastic incentive-based promotions
• Career progression opportunities with a wide support network for professional development
• A positive and flexible work environment where good performance is recognised and rewarded

If this role excites you and you’re ready for a new opportunity, please submit your application for consideration.

Please note: Only applicants with the right to work in Australia should apply.